.left-arrow.case-study { left: calc(50vw + 683px - 54px - 70px); } .right-arrow.case-study { left: calc(50vw + 683px - 54px - 20px); }
Distributor support contracts (DSCs) are configurable entities that define the financial support a manufacturer will provide to a distributor partner. One DSC represents a relationship between one manufacturer and one distributor.
This article will cover the following topics:
The details of a DSC are contained in a number of tabs outlined below. In addition to these tabs, actions and period navigation are outlined below.
Under the 3 dot menu in the top right of a DSC, you can perform three actions:
When a contract has multiple periods, you will be able to step through each one to the latest version. This navigation will appear at the bottom right of the page.
You can learn more about versioning (and how to create new periods and versions) here and about navigating periods and versions here.
The PDF tab will allow you to review a summary of the DSC information you configure. This document can be shared with your collaborators (i.e., the distributor or manufacturer you are forming the DSC within Enable, learn more when editing DSC details here. Alternatively, you can manually download and share the DSC PDF with the Download PDF button.
Please see the sections below if you wish to change any of the information in the PDF.
The details tab within the Distributor support contract (DSC) has two sections, a distributor support contract section that contains basic information and settings (learn more below) and a mechanism section that will change depending on which mechanism is specified in the template.
The setting of the mechanism section is highly dependent on the configuration of the template used. You can review the mechanisms and how they calculate the distributor support here. This section will describe the process for configuring the mechanism section depending on the mechanism.
Please note that the delay type and the support mechanism will not be editable and are inherited from the template you chose during contract creation; see template detail editing here. If you wish to change these settings, you will need to choose or create a new template.
This section covers the setup for the distributor mechanisms:
You can find calculation details here.
This setup assumes you have both Delivery and Direct delivery types selected in the details potion. If this is not the case, the corresponding default values will not be configurable. To configure your DSC, you will need to:
Unlike the other mechanisms, the price difference mechanism is only available when the template does not specify the end customer pricing; see here. To configure this:
Only approved pricing contracts will appear in either drop-down. See here to learn more about creating and approving pricing programs.
Before you can use your distributor support contracts (DSC), you will need to approve them. Please note that once approved, they cannot be returned to draft, and you will need to use the History tab to create and manage new versions; learn more here about versioning.
Approving a draft DSC can be done via the Approval or Details tabs by clicking the Approve button at the bottom left of the page. The Approval tab tracks when the agreement status, who it was created and approved by, and when these events occurred.
Distributor support contracts can provide maintenance for either the full set or a subset of the products that the template they were created from included. The selection of products to include on the DSC is the same as that of templates; learn more about template product selection here.
Once you have made your DSC product selection, you will see additional columns depending on whether the DSC supports distributor delivery (Column name: distributor deliver), direct delivery (column name: direct), or both delivery types. There will also be an addition to the heading based on the mechanism:
tip: You will not see a products tab if you are using the Price difference mechanism.
For each of the delivery type columns, you will be able to type directly onto the row the values for distributor and direct delivery.
Any adjusted values will be darker than any defaults inherited from the details tab. Furthermore, all edits always overwrite the default defined on the details tab. Edits to indirectly selected products always overwrite an edit made to the product group or category.
If your DSC needs to include products not included within the template used to create the DSC then the template will need to be updated or a new template created; learn more about template creation here.
A distributor support contract (DSC) between a manufacturer can be limited to only a subset of the distributor’s branches. This can be managed via the Branches tab. The selection of branches is similar to directly selecting products on a template; see here. This includes:
If the distributor has new branches added during the course of the DSC, these will be in the DSC if the select all option was used.
The enrollment tab allows you to review all the special pricing agreements (SPAs) created from the distributor support contract (DSC) you are in.
If there are SPA agreements that enroll the DSC, you can review them here. The table will show the following information:
The enroll a customer button allows you to select an existing customer support contract to form a special pricing agreement. Before clicking the enroll a customer button, you need to ensure you are on the DSC period, which matches the period you wish to create an enrollment (SPA) for. Learn how to change DSC periods here. While creating an enrollment, you can set up a new contract (i.e., customer pricing contract (CPC)); it is recommended you complete this before entering the enrollment process. You can learn how to create a CPC here.
To create an enrollment (SPA):
tip: your contract may not show if the period you are enrolling is not approved.
You will now have a new SPA. If your DSC does not specify customer pricing you can still select a customer in step 2, this enables you to report by customer on the support provided. To learn more about updating an SPA here.
The rebate interactions functionality allows you to connect program lines, from Trading programs. This requires you to track your rebate programs within Enable. If you wish to learn more, please reach out to our support team here.
This section will demonstrate how you update and manage a DSC. During the lifetime of the contract, you may encounter errors in setup, contract renewals, and renegotiations. Enable allows you to manage all these scenarios and more with versioning by creating new versions, renewing contracts, and splitting contracts. You can learn about these different versioning actions here. This article will walk you through each versioning action.
Whether you want to review a different period or a different version, the process is the same.
From the history tab, you can review all periods and versions within the period section of the page (on the left-hand side). Clicking on a different period or version will change the details shown on the right-hand side of the page but will not switch the DSC in other tabs to this version or period (i.e. to review details, products, branches, etc.). To switch all DSC data to a different version or period, allowing you to review the details, approval, products, branches, etc., you will need to:
tip: before clicking on the icon in step 2, take note of the period and version number in the name for step 4.
New versions are used to fix erroneous setups, adjust terms, etc. A new version will apply changes retrospectively which will update calculations already made. Learn more about contract versioning concepts here. To create a new version from the history tab:
tip: If there is a draft within the distributors enrolled tab, you cannot click a tile, and it will appear greyed out.
Once the new version is created, you will be navigated to the details tab of the new version. You can review the version on the ID field. This new period will be in a draft approval status and can be edited.
Your new period DSC will now be ready to use. If you encounter issues with any of the steps above, please reach out to our support team here.
Renewals are the best way to extend the active time of your contract. Learn more about contract versioning concepts here. When you renew, you can make adjustments without affecting the previous period's claims.
tip: If there is a draft within the distributors enrolled tab, you cannot click a tile, and it will appear greyed out.
Once the new period is created, you will be navigated to the details tab of the new period. You can review the version on the ID field. This new period will be in a draft approval status and can be edited.
Your new period DSC will now be ready to use; learn to navigate contract history here. If you encounter issues with any of the steps above, please reach out to our support team here.
Splits allow you to create non-retrospective changes part-way through a contract's active period. You may use a split in reaction to a renegotiation, sudden pricing change, etc. Learn more about contract versioning concepts here. To create a split from the history tab:
tip: If there is a draft within the distributors enrolled tab, you cannot click a tile, and it will appear greyed out.
You will be automatically navigated to the details page of the version created in 4a. At this point, it is recommended you return to the History page and review your latest two periods. Both of these will need to be updated and approved. From the history page:
If you encounter issues with any of the steps above, please reach out to our support team here.
Under the notes and documents tab, you can add text, supporting documents and files. This highly flexible feature allows you to add terms and conditions, payment conditions or any other information you want to capture within the contract PDF.
To create a new note:
Documents and files can be uploaded in the documents section.
Existing notes and documents can not be edited after a contract has been approved.
The Notes you add appear on the PDF under a Notes heading in chronological order you can see each header and text input separated by a dividing line.
Within the Notes and documents tab you can review who added each note to the contract and when.