Rebate management blog - Page 2 - Enable

Why customer rebates are like buying cups of coffee

It may seem overly simplistic to associate the complex nature of financial accounting with a cup of coffee, but when it comes to customer rebate management this analogy makes intuitive sense for anyone who has ever tried to get a free cup of the caffeine-laced beverage. Rebates vs. discounts Rebates are similar to a discount. So what’s the difference between them? Discounts are typically applied at the point of purchase to reduce the buying price: when you get a bill you pay the discounted valu...Continue reading

Technology, humans and rebate management

When it comes to modernizing business practices, technology in general and software in particular is essential for business growth. How are manufacturers and suppliers who deal with millions of dollars’ worth of customer rebates each month adapting to the challenges faced by a historic lack of suitable software? Andy James, Chief Product Officer at Enable, shared a few stories about how their clients have changed for the better and what drove their decisions. Essentially, for two of our largest...Continue reading

Rebate management explained

Rebate management is the process of recording supplier agreements, tracking purchases and sales against those agreements, and managing accruals and rebate claims in a timely manner.

Proper rebate management can be a headache for any business, regardless of the scale of their rebate programs. Often, whole teams are dedicated to using legacy systems to follow inefficient processes, reducing productivity and negating the intended benefit of the rebate agreements commercial teams have negotiated brilliant terms for.

For small to medium businesses, rebate can make up the majority of their profit and for large businesses even a small improvement in process can lead to the discovery of millions of pounds, therefore it’s essential for any company who are regularly involved in rebate to scrutinise their current rebate management process and consistently strive to improve.

8 min read

6 things you can learn in our help center (that you may have overlooked)

In case you didn’t notice — we recently introduced our help center, an online knowledge base that provides users with easy to follow how-to articles, guides and tutorials!

Having a knowledge base nowadays has become absolutely essential for any business, especially with the emergence of software as a service (SaaS). One of the main reasons why customers stop using a product is because they find it too hard to use or they don’t receive the right support. And to top that off, customers nowadays expect immediate self-service support.

Who the help center is designed for

One of the main benefits of having a knowledge base is its 24/7 availability. DealTrack users can access information when they need it, from any device. You won’t have to wait until the morning to contact the Client Services team to solve a problem which could be fixed with two clicks.

5 min read

May ’19 update: Trading agreement PDFs and specialist module enhancements

May’s update covers enhancements across the board, from our scheme PDF and replication functionality to specialist modules such as the executive summary and forecasting.

Enable is committed to ensuring our software is constantly being updated and improved. To achieve this, we release a new DealTrack update every six weeks.

Each DealTrack update is carefully constructed from a combination of invaluable client feedback, research on current market demands and technical recommendations from our experienced development team. This means we learn from any past problems, look ahead to future trends and make the most of the latest technological advancements.

1 min read

How we manually test our applications to create high-quality software

We pride ourselves on delivering software solutions that are robust, polished, and user-friendly. Our manual testing process is one of the ways we achieve this. By being attentive to testing of this kind as early as possible in the implementation process, a solution is a lot more likely to be secure, reliable, efficient, maintainable and provide a high standard of usability.

What is manual testing?

Manual testing is the practice of testing software by manually using the system, without any automated tools. This testing is completed once a piece of functionality has been created or altered, but before it is delivered to end users.

The main goal of this testing is to confirm that the system meets the requirements defined in the functional specification. In addition to this, manual testing improves the quality of our applications since its always performed by a developer who did not develop the work that they are testing: a fresh pair of eyes. This means that every change made during a project build phase is scrutinised and critiqued by at least two people.

6 min read

New features every 6 weeks: what’s included in our scheduled software updates

Your business never stands still — so neither does our software. Remaining up to date with the latest technology keeps your business ahead of the pack by providing you with new or enhanced features and reducing potential security risks. In addition to these, they can also improve software performance, eliminate known bugs, offer better compatibility with different devices and remove outdated features taking up valuable hard drive space. It goes without saying that regular updates to your is software is critical to your business’s success.

What is Enable’s approach and how often is DealTrack updated?

Enable is committed to ensuring our software is constantly being updated and improved. To achieve this, we release a new DealTrack update every six weeks.

Each DealTrack update is carefully constructed from a combination of invaluable client feedback, research on current market demands and technical recommendations from our experienced development team. This means we learn from any past problems, look ahead to future trends and make the most of the latest technological advancements.

6 min read

The trials and tribulations of a customer rebate program

Customer rebate programs are great in that they drive the selling behavior of resellers and distributors on more than ten trillion dollars in North America and Europe alone. The large volume of money attributed to customer rebate programs is hardly surprising since they include everything from simple vendor rebates to marketing development funds (MDFs), vendor co-op funds and special pricing agreements (SPAs). However, rebate accounting is complicated, and managing vendor rebate programs can be...Continue reading

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