Enable provides clients with ongoing application management and support services for most of the software it develops. When combined with the ongoing management of application hosting it means that Enable is solely responsible for the efficient running and availability of software, making it easy for the client by ensuring they are not being passed back and forth between service providers. Indeed, one of our clients in the US kindly reminded us that we are ‘one throat to choke!’
For most clients we provide support during UK working hours which tend to be from 8am to 6pm Monday to Friday, excluding bank holidays. Our dedicated support team are contactable by telephone and email, and our efficient helpdesk software system ensures that clients receive an acknowledgement by email within 30 minutes of raising a request. We know how important it is to be responsive and how frustrating it can be when someone has a problem with a software system.
In order to maximise client satisfaction we manage expectations by publishing a set of target resolution times, typically as follows:
Enable iD and Centro have signed a formal agreement to jointly develop MyJrny, a unique application that allows people to combine personal data with travel network information. The application aims to deliver tailored journey planning information more efficiently than existing mapping services, which typically lack real-time awareness.
Instead of prioritising information based on historic data or commercially-driven offers that ignore personal context, MyJrny prioritises personal data, giving individuals full control of what information they use to plan their journey. The service will comprise an online dashboard for transport operating companies and commercial partners alongside a consumer-focused mobile application, initially for Apple iOS and Android phones.
Enable iD are also creating a software development kit (SDK) that will enable developers to easily plug the MyJrny functionality into third party applications.
Oasis Dental Care is required to satisfy Care Quality Commission (CQC) criteria that it is meeting national standards of care and service. One of the ways it does this is by carrying out regular audits at each of its dental practices. Oasis had been using a standard off-the-shelf audit tool to support this process.
The existing tool was costly and no longer fit for purpose. It was complicated to use, partly because it had functionality that wasn’t needed and this had resulted in Oasis having to change their processes and use ‘work-arounds’ to fit the tool. Any changes that were required were costly to implement and took a considerable amount of time to achieve.
Oasis therefore commissioned Enable to build an Audit Tool to meet their specific current and anticipated future needs.
Enable undertook a business analysis exercise to understand the Oasis business and specifically the audit processes. Definition work was then carried out to reach an optimum solution design. The specific requirements were gathered and developed into a configurable, web-based, Microsoft .NET solution.
The Maserati 100 — a definitive list of Britain’s most successful business leaders actively supporting the next generation of entrepreneurs — has been announced by Maserati and the Centre for Entrepreneurs (CFE) and published in the Sunday Times.
A diverse and vibrant array of established entrepreneurs feature in the inaugural 100 list, highlighting the strength and tenacity of modern British entrepreneurialism. Those featured in the list included:
Julie Deane creator of The Cambridge Satchel Company who is committed to preserving British manufacturing by taking on apprentices and encouraging young people to embrace craftsmanship.
Sir Charles Dunstone, founder of The Carphone Warehouse and chairman of TalkTalk Group who is also Chairman of The Princes’ Trust Enterprise Fellowship.
And, one of the West Midlands leading entrepreneurs Denys C. Shortt OBE — founder of health & beauty company DCS Group and technology companies Enable, DealTrack and Enable iD.
On Friday 13th February 2015, Stratford upon Avon District and local businesses came together at the Holiday Inn, Stratford, to celebrate the best achievements in business and the community on one truly glittering night - the fourth annual Pride of Stratford Awards.
In the presence of the “who’s who” of Stratford-upon-Avon, they awarded their prestigious “Swan” Awards to the best businesses, individuals and organisations in the local area.
Enable’s DealTrack team was nominated for “Team of the Year” where the judges were looking for “teams that have made a significant contribution to the business, showing commitment to team working and mutual support and respect.”
Facing some very stiff competition from other local businesses, Enable was a winner in the award for the “Team of the Year” category.
Enable has once again been confirmed as an approved Software as a Service (SaaS) and Specialist Cloud Services supplier as part of the UK Government’s latest CloudStore catalogue – G Cloud 6. Enable continues to offer public sector organisations the opportunity to subscribe to and use services from G-Cloud, a straightforward and cost-effective way to access cloud-based services.
Andrew Butt, Co-Founder and Managing Director of Enable commented: “As part of our commitment to the Public Sector, we began the process of becoming ISO Accredited two years ago. We have now completed two ISO 9001 & 27001 audits with zero non-conformances. I am delighted the Public Sector can now access DealTrack – Enable’s off-the-shelf solution for managing & tracking complex supplier trading agreements, as well our bespoke software development services via G-Cloud 6”.
G-Cloud 6 provides a single store for buyers to purchase IT commodities and services and makes it clearer, simpler and faster for the whole of the public sector to buy digital products and services when it needs to, it is a vast improvement for both supplier and customer,” said minister for the cabinet office Francis Maude. “This will ultimately lead to the delivery of better services for the public, and means that we can continue to work with a range of quality suppliers of all sizes.”
On Friday 13th February 2015, Stratford upon Avon District will come together at the Holiday Inn, Stratford, to celebrate the best achievements in business and the community on one truly glittering night - the fourth annual Pride of Stratford Awards. In the presence of the ’who’s who’ of Stratford upon Avon, Touch FM will be awarding their prestigious swan awards to the best businesses, individuals and organisations in the area.
Enable is proud to have been selected as a finalist in the Team of the Year category. Andrew Butt, Co-Founder and Managing Director of Enable commented: “We have had a good year of growth in 2014 and it is great to be recognised in awards like Pride of Stratford. The business climate remains challenging and this is an excellent team building opportunity to celebrate success."
Enable has previously been ranked in the Sunday Times Tech Track 100. Enable’s mission is to build the best cloud-delivered business software using Microsoft technologies. The company achieved record sales in 2014 and has ambitious expansion plans for 2015.
Enable is delighted to announced that revenue grew by 10% in 2014, making it the 14th consecutive year of growth. Headcount and profit are also up compared to the previous year.
During the year demand for Enable’s services increased across the board, with Enable carrying out more software design, development, hosting and support work than any previous year.
Enable iD is a new joint venture between Stratford-upon-Avon based software development house, Enable International, Sunday Times TopTrack 250 chief exec., Denys C. Shortt OBE and marketing technology specialist, Chris Thompson.
The company will serve manufacturers, brands and organisations, with a focus on creating and connecting ‘smart environments’ that enable individuals to own and effectively trade personal data, in return for a range of lifestyle benefits. Thompson, who will head up Enable iD, cites a singular mission, "To create value by enabling people to securely capture, combine and control their data."
We are pleased to announce our fourth executive briefing event, which is being held at our offices on Friday, November 21, 2014.
At Enable we see the organisations we work with as business partners and not just customers. A key part of this relationship is sharing with you our knowledge of the changing technological landscape and the opportunities within it.
With our new headquarters in Stratford-upon-Avon now officially opened, we would like to invite you to a special briefing.
During the session we will present the latest opportunities and demonstrate how we make businesses and their departments more successful by developing custom applications to meet specific company needs.
Spaces are limited so please book now via our website.