Enable — What we've done — Laing O'Rourke

Laing O'Rourke: document management

Laing O'Rourke

Enable delivers intranet with document management and content management facility for Laing O'Rourke

Laing O'Rourke plc is the largest privately owned construction firm in the UK with offices in the UK, Germany, India, Australia and the United Arab Emirates, and employs over 27,300 people worldwide. Led by Chairman and Chief Executive, Ray O'Rourke, the business has grown rapidly since the merger of Laing and R O'Rourke & Son Ltd in 2001. Laing O'Rourke has a truly integrated capability, with a directly employed internal supply chain allowing the business to take a holistic view of construction.

The company specialises in delivering ambitious yet achievable construction projects that delight both clients and the communities who use them every day, and the company is responsible for some of the most innovative construction solutions throughout the world.

Why did they engage Enable?

Enable was brought in by Laing O'Rourke to develop a sophisticated intranet solution for its Australian company, which currently employs 1,200 people and is growing on a daily basis. The construction firm engaged Enable because it required a brand new intranet system, which could be updated by a number of people within the company.

The client also needed the intranet to provide a project database and a CV database to manage and support its Bid Process more effectively, i.e. provide new clients with data sheets of similar projects completed in the past and also CVs of the key people that were involved in these projects as reference material.

What did Enable do?

Enable provided Laing O'Rourke with a tailored version of the standard Fusion intranet platform and Document Fusion document management system.

Enable also developed a project database and a CV database for the client's Bid Process, built within the intranet's CMS facility that allows all completed projects to be uploaded and then produces high quality datasheets in PDF format to view them and/or print them off. These documents can then be used for new or prospective clients and projects.

The intranet also features a search engine that allows Laing O'Rourke's employees to search for all completed projects saved on the system. The company's entire quality procedures and related documents are also kept on the intranet and are retrieved by people in the business every day.

Output & Benefits

  • Cost effective, cost saving and high quality personalised system
  • User friendly, quick and efficient
  • Documents produced by system are consistent and of high quality
  • Complete document management system with CMS facility
  • Shift from paper based to web based solution to manage documents
  • Intranet is the first application that employees view every day when they log on to their computer—it loads automatically

Testimonial

"Throughout the project the standard of service, software personalisation and support offered by Enable was outstanding and we really appreciated their flexible approach and level of commitment towards Laing O'Rourke!

We are very happy with the intranet platform that Enable has developed for Laing O'Rourke. Thanks to the project database and the CV database devised by Enable, our Bid Process is now much quicker and much more efficient. Throughout the project the standard of service and support offered by Enable was outstanding and we really appreciated their flexible approach and level of commitment towards Laing O'Rourke. Based on our experience, we would have no hesitation in recommending others to work with Enable!"

Mary Jane Bellotti, General Manager—Marketing, Laing O'Rourke

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