Oasis Dental Care is required to satisfy Care Quality Commission (CQC) criteria that it is meeting national standards of care and service. One of the ways it does this is by carrying out regular audits at each of its dental practices. Oasis had been using a standard off-the-shelf audit tool to support this process.
The existing tool was costly and no longer fit for purpose. It was complicated to use, partly because it had functionality that wasn’t needed and this had resulted in Oasis having to change their processes and use work-arounds to fit the tool. Any changes that were required were costly to implement and took a considerable amount of time to achieve.
Oasis therefore commissioned Enable to build an Audit Tool to meet their specific current and anticipated future needs.
Enable undertook a business analysis exercise to understand the Oasis business and specifically the audit processes. Definition work was then carried out to reach an optimum solution design. The specific requirements were gathered and developed into a configurable, web-based, Microsoft .NET solution.
3 min read