Rebate management blog - Page 18 - Enable

Missing out on claiming manufacturer’s rebates is like negotiating a higher price with your suppliers. It simply shouldn’t happen! There are many examples in the building materials business where, instead of agreeing an up-front discount, discounts are given in the form of rebates based on actual volumes purchased. For the supplier, this fosters brand loyalty and means that margins are given away only in return for true purchase volume. For the buyer this gives the potential to drive up margins...Continue reading

The task set for procurement leaders in buying groups is to save costs. Whilst that is done at the contract stage, the process of making those cost savings often depends on having the right systems in place. With contract management systems boasting increased control, visibility and management of contracts that in turn increases profitability, it’s no surprise that finance and accounting teams in buying groups are being tasked with the job of finding the right contract management software for t...Continue reading

Cash flow is a big issue for most businesses in the building industry — from builders to building material suppliers — everyone in the supply chain is purchasing materials in advance of actually being paid by their customers. So anything that improves cash flow is usually welcomed. But margin is important too, and the two can be used as a trade-off — cash payments for a lower price or credit terms for a slightly higher price, in its simplest form. Of course, anyone in the industry knows that it...Continue reading

Twenty-fifteen saw the highest level of merger and acquisition activity in the UK since 2007 according to research by Experian. In fact, over 6500 mergers and acquisitions were completed in the UK in 2015 with a total value of £433bn. This was the highest value of deals since 2000. With all that activity comes the need to consolidate business between multiple companies and, after staffing levels, one of the most important areas for review is usually procurement. To drive out economies of scale p...Continue reading

Founded in 2005, XLVets is one of the UK's leading veterinary groups sharing experience, knowledge and skills whilst providing economies of scale for member practices. On behalf of its members, the group establishes deals for pharmaceutical supplies and accessories with manufacturers and wholesalers. It also works alongside academic bodies and commercial research and manufacturing companies to place its members at the forefront of veterinary science. Group statistics: 49 members Over 150 pre...Continue reading

If profit is the most important word in the business world then trust must run it a very close second. In the new collaborative economy the trust between businesses and their trading partners is key to their ability to move forward as one with transparency. A damning report from the Groceries Code Adjudicator (GCA), has today seen Tesco, Britain’s biggest supermarket chain, pay the price for poor supplier rebate management, after delaying supplier payments and failing to raise accurate invoices....Continue reading

Rebate revenue management is critical to companies that rely on rebates to improve margins. For some it’s a bonus, for other companies it’s a significant proportion of their profit. But reaping the benefits from complex trade agreements that involve retrospective payments (such as rebates, retrospective discounts, purchase income and other forms of back margin) and maximising their potential during initial negotiations and the lifetime of the contract is far from simple. The large number and com...Continue reading

Enable provides clients with ongoing application management and support services for most of the software it develops. When combined with the ongoing management of application hosting it means that Enable is solely responsible for the efficient running and availability of software, making it easy for the client by ensuring they are not being passed back and forth between service providers. Indeed, one of our clients in the US kindly reminded us that we are ‘one throat to choke!’

For most clients we provide support during UK working hours which tend to be from 8am to 6pm Monday to Friday, excluding bank holidays. Our dedicated support team are contactable by telephone and email, and our efficient helpdesk software system ensures that clients receive an acknowledgement by email within 30 minutes of raising a request. We know how important it is to be responsive and how frustrating it can be when someone has a problem with a software system.

In order to maximise client satisfaction we manage expectations by publishing a set of target resolution times, typically as follows:

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