Rebate management blog - Page 17 - Enable

Central purchasing — consolidate purchase history across ERPs

The Deal EconomyJanuary 19, 2018

Negotiating deals for buying groups and businesses that have grown though acquisition or merger is a challenge. The starting point is usually to review purchase history and that means consolidating information from multiple systems. To further complicate things, the true value of historical transactions can be hard to calculate for those businesses where trading agreements involve substantial amounts in rebates or retrospective discounts. That's where DealTrack comes in. DealTrack is a rebate m...

Vendor rebate module — requirements specification

The Deal EconomyJanuary 18, 2018

You may be reading this blog for one of a number of reasons, e.g.: Your ERP system doesn’t have a vendor rebate module Your ERP system has a vendor rebate module but before implementing you want to draw up a requirements specification to check on the match to your business needs Your current vendor rebate module needs some work to meet your business needs You have more than one ERP system operating within your company, but need one module that sits across them all to manage vendor rebates acros...

Choosing your rebate management system

The Deal EconomyJanuary 9, 2018

Trading agreements involving rebates are prevalent in many industries such as building materials, lumber, HVAC, electrical distributors, buying groups of all types and other wholesale distribution businesses. Rebates are used by suppliers to these industries to influence purchase decisions and drive profitable growth for both the supplier and the wholesaler. Our buyers’ guide is aimed at those wanting to choose a system to address the issues posed by managing rebate agreements. First, let's tak...

UX design: improving productivity, brand loyalty and satisfaction

Build It BetterJanuary 5, 2018

Users often decide in just a few seconds whether or not your site or app is worth their time. If your software is unusable or confusing, it can result in user mistakes, reduced productivity or even the total failure of the project. This is why user experience (UX), whilst often neglected, is one of the most important features of your software. What is user experience design?

UX design is the process of enhancing user satisfaction by improving the compatibility, usability, appearance and performance provided in the interaction between the end user and the software. In simpler terms, this means that good UX design works to ensure the user’s experience of your software is as enjoyable, intuitive and satisfying as possible. What is Enable’s approach to user experience design?

Enable is passionate about UX design. Our goal is that our applications genuinely enhance people’s day to day tasks and are a pleasure to use. To meet the high standards we set ourselves, we conduct a UX planning exercise for each area of work. The key point of this exercise is that, before any code is written, the team has considered the different possibilities for the look of what is to be created and how the user will interact with it. Planning is one part of the UX process but reviews are required to help consolidate it. During the build phase, UX reviews are held periodically to consider what has been developed and if it is the best that it can be for the client.

So let’s dive in and explore how user experience design can benefit your business.

Support: keeping your software up and resolution times down

Build It BetterDecember 15, 2017

Enable’s dedicated Client Services team are on hand to provide our clients with an ongoing helpdesk support service, covering general questions, diagnosing problems, fixing bugs and discussing possible changes to existing software systems.

Once a client raises an issue, Enable records a detailed ticket to keep track of the request, and stay organised as the team’s work progresses. Rather than passing responsibility to third-party providers, our team takes direct ownership in resolving issues. This leaves our clients safe in the knowledge that requests will be resolved efficiently and speedily.

Our helpdesk support services are available during the UK working hours of 8am to 6pm, Monday to Friday. By being easily contactable by telephone and email, we ensure there are efficient communication channels available for clients to report incidents and receive feedback.

We appreciate the vital role our software plays within our clients’ businesses and the disruption that can be caused when a problem occurs. We take great pride in our response times, with our in-house helpdesk software system ensuring our clients receive an initial communication from our team within 30 minutes of raising a request. We manage expectations by publishing a set of target resolution times, as follows:

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