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Record an adjustment

The payment allocation section in the Finance App allows you to apply an adjustment to a payment line’s rebate earnings in the case of agreed underpayments or overpayments.

There are two types of adjustments available:

  • Applying a ‘balancing’ adjustment across selected payment lines, which will adjust the balance due of each payment line to zero.
  • Recording a specific allocated value against each of the selected payment lines, which may or may not adjust the balance due of each payment line to zero.

To record an adjustment, select a single trading partner in your search criteria on the payment allocation page and then click on the Record adjustment button. This will prompt you to select the payment lines to which the adjustment should be allocated from the list displayed (as shown in the screenshot below).

You will then be able to select payment lines by either:

  • Clicking the Select all link found in the center of the footer bar.
  • Clicking the check box of a program line to select all payment lines for that program line.
  • Clicking on a program line to trigger a panel to open from the right-hand side of the page, and then selecting the payment line rows displayed individually.

After you have completed your payment line selection, click Continue to view the full list of selected payment lines.

Trading Programs will automatically default the allocated value for each payment line to the balance due.

Please note — you will be able to amend the allocated value for each payment line but you will not be able to enter an allocated value that exceeds the balance due of the payment line.

After confirmation, the adjustment allocated to a payment line will appear in the ‘Adjustment’ column for the payment line and will be subtracted from the earnings to get the remaining balance due.

Once you are happy with the adjustments you have made, click Continue and enter information about the adjustment in the panel that appears on your screen (as shown below).

The ‘Allocate’ button will become available once you have entered some text into the ‘Notes’ section and an ‘External Reference’. Click Allocate and then Confirm to finalise this action.


It is also possible to perform adjustments in bulk. This could be particularly useful for situations where you would like to write off a few leftover cents or pennies. First, you need to download the payment allocation report for your chosen trading partners. Then adjust the "Payment Line Balance Due" values to the amount that you would like to deduct from the outstanding value of that payment line. Once you have saved the document, simply upload it to the 'Uploads' tab. Trading Programs will then deduct the 'Payment Line Balance Due" values from that CSV from the amount due.

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