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DevelopersAPI guides

Forgot your password / reset

If you don't remember your password, our platform allows you to change it just in a few simple steps:

1. Please go to your sign in page and use the 'Forgotten your password?' link.


2. In the next step type in your email address and click the submit button.


3. The above action generates a new email. Please access your inbox and use the link from our password reset email.


4. Now you can insert your new password. Finish with the submit button and it's all done.


Please remember:

  • Your password must be at least 10 characters long;
  • Your password must not be your email address;
  • The password must not be on a large list of common passwords or blacklisted passwords;
  • The password must be distinct from some client related names such as the Enable website name.

For more information, please see our password policy.

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