Related articles

DevelopersAPI guides

Access Enable's help

It is possible to access Enable's Help from within the Trading Programs app. To do this, simply click on the Hub switcher button in the top right-hand corner of the navigation bar. Clicking on this will trigger the Enable Apps side panel to appear and clicking on the Support button will then take you to our support hub where you can navigate around our different help features. This includes Tickets, Help center, Contacts and Status. There are also different widgets along the bottom to quickly do some of the more common things.

Accessing Enable Help


This will take you to our ticketing system, Cello, where you can raise a request with our team or leave valuable feedback on our software for us to review.

Help center

This will take you to our help center which contains plenty of articles about how to use our software. Here, you will also find our product newsletter on our latest set of updates. These are released approximately every 6 weeks.


All of your relevant Enable contacts will be in this file, along with the contact information for our Helpdesk.


Selecting this will navigate you to our systems status page, providing the current system status and a detailed historical overview of uptime, and if applicable, downtime.

Not useful
Very useful
Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.

Still have questions?
Raise a ticket or contact our support team.